filters
state:
Show
city:
Show
product:
Show
Show

On The Border - Terrible service

Went to on the border in Zona Rosa Kansas City, MO on March 1st 2018. Waited 20 minutes to be waited on, after two hours we had to ask if we could get toddler grandsons meal because he was getting so hungry.Many customers getting up and leaving staff seemed to care less, will never visit this location again.
1.8
Details
Cleanliness
Customer service
Delivery Service
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
#1215438
Reply to reviews
On 12/16/17 I had a group of 20 to visit OTB for my husbands birthday. I had call ahead seating. Upon arriving seating staff excellent! We had 2 servers:Tori & Sam....Tori wonderful, she needs a promotion. Sam needs to be fired!!! Poor customer service, attention to...
Read more
1.4
#1151170
Reply to reviews
Roanoke OTB has a reputation for the music ( Spanish) being overly loud. I have been a loyal supporter for quite awhile and have noticed recently that even asking a server or bartender to turn it down goes nowhere. Tonight my buddy and I were literally yelling at each...
Read more
Anonymous
Anonymous

At the same thing you were asking for it to be turned down, another table might have asking for it to be turned up or left at the same volume.

2.8
I liked
  • Ryan
  • Service was great
  • Brandon
I didn't like
  • John michael and chris
#1144118
Reply to reviews
Went to the On the Border on Bryant Irvin Road Fort Worth Texas to take the opportunity to get the nachos that was 50% off we had four in a group and started off with the queso and chips put in an order at 6:30 everyone in our section which was around 5 tables we're...
Read more
3.1
#1127287
Reply to reviews
On The Border - Horrible
We use to be a fan of On The Border! The last 3 visits, just horrible experience. The restaurant is dirty inside and out. Food portions SMALL and cold. When the kitchen manager came out, he did not apologize nor even care! He should be fired! Three months later, we...
Read more
1.9
#1118627
Reply to reviews
I just want to say that I use to go to that one On the border restaurant in Columbia md all the time at least 3 to 4 times a month I worked at Lowes in the shopping center and so was close to go for lunch plus not real expensive to eat I usually went in for lunch...
Read more
2.9
I liked
  • Service was great
I didn't like
  • Unacceptable
  • Food and service
  • Quality of the food served
#1091436
Reply to reviews
On cinco de mayo my friends were at the bar having a great time. Until we got to the bar. It was a busy night myself and a few other guest were trying to get this very rude an unprofessional bartenders attenion for at least half an hour. Upon getting her attention she...
Read more
#1044399
Reply to reviews
I have already sent you my complaint a couple of months ago about the bad experience my sister and I had at your Rockwall On The Border restaurant. I was contacted by the manager and was told I would receive two vouchers for a free lunch to be personally prepared by...
Read more
2.8
#1029116
Reply to reviews
My boyfriend always gets accused of being drunk. I CAN ASSURE YOU THAT HE IS NEVER DRUNK AT WORK! I am beyond mad...I'm ticked. He had a STROKE last year and that is why he sometimes slurs; THIS HAPPENS WHEN HE IS TIRED THAT IS A SIDR EFFECT FROM THE STROKE. THE SAME...
Read more
Anonymous
Anonymous

He needs to get a note from his doctor and contact HR. He doesn't need his girlfriend ranting on a public website about his medical issues. It doesn't make him look good. Is h...

3.0
#1015079
Reply to reviews
The wait was about 40 mins long the manager was the one that was sitting people down he call to people before my me and my husband and two kids well I asked him did he call my name he said yes well he didn't call my name not one time so that was the first lie them he...
Read more
Anonymous
Anonymous

Their food is gross anyway. You are better off eating at a small, independently owned Mexican restaurant and not this corporate drone.

2.6
#1012987
Reply to reviews