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On The Border - Very disappointed!!!

I ordered delivery for the first and last time from On The Border yesterday September 20th. Doordash did a great job. My order was incorrect and what they sent was not very good.
3.3
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Delivery Service
Location
Quality of Food
Value for money
#1360753
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Came into your store your staff was rude to my girlfriend and kid. She has an medical issue your staff said that she was drunk she has an disablity and the service was bad the food was poor and it was not what she asked for we did pay for it but did not eat it. We have...
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2.2
#1349077
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On The Border - Really bad services

We celebrate my mom birthday and the waitress Carlos had a very bad aptitude and service, don’t put in the table the utensils and forget a half of the order, never again I going to the place in Kendall
1.0
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Delivery Service
Value for money
Website
#1344977
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On The Border - Bed service

My family wend to this restaurant at concord nc . Sunday August 5 . The hosted was very rude and make me wait 45 minute and I wend and ask why she setting people and have me waiting . She told me no tables . And was three or four tables with no bady on it” so I feel discriminating and ask to talk to the manager. Manager never show up
#1322124
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On The Border - Terrible service

Went to on the border in Zona Rosa Kansas City, MO on March 1st 2018. Waited 20 minutes to be waited on, after two hours we had to ask if we could get toddler grandsons meal because he was getting so hungry.Many customers getting up and leaving staff seemed to care less, will never visit this location again.
1.8
Details
Cleanliness
Customer service
Delivery Service
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
#1215438
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On 12/16/17 I had a group of 20 to visit OTB for my husbands birthday. I had call ahead seating. Upon arriving seating staff excellent! We had 2 servers:Tori & Sam....Tori wonderful, she needs a promotion. Sam needs to be fired!!! Poor customer service, attention to...
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1.4
#1151170
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Roanoke OTB has a reputation for the music ( Spanish) being overly loud. I have been a loyal supporter for quite awhile and have noticed recently that even asking a server or bartender to turn it down goes nowhere. Tonight my buddy and I were literally yelling at each...
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Anonymous
Anonymous

At the same thing you were asking for it to be turned down, another table might have asking for it to be turned up or left at the same volume.

2.8
I liked
  • Ryan
  • Brandon
  • Service was great
I didn't like
  • John michael and chris
#1144118
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Went to the On the Border on Bryant Irvin Road Fort Worth Texas to take the opportunity to get the nachos that was 50% off we had four in a group and started off with the queso and chips put in an order at 6:30 everyone in our section which was around 5 tables we're...
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3.1
#1127287
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On The Border - Horrible
We use to be a fan of On The Border! The last 3 visits, just horrible experience. The restaurant is dirty inside and out. Food portions SMALL and cold. When the kitchen manager came out, he did not apologize nor even care! He should be fired! Three months later, we...
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1.9
#1118627
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I just want to say that I use to go to that one On the border restaurant in Columbia md all the time at least 3 to 4 times a month I worked at Lowes in the shopping center and so was close to go for lunch plus not real expensive to eat I usually went in for lunch...
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2.9
I liked
  • Service was great
I didn't like
  • Quality of the food served
  • Unacceptable
  • Food and service
#1091436
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